Built by operators. For operators.

Zeora was founded by Gergely Szabo and Mark Towning, who’ve spent their careers building and running hospitality businesses. Today they bring that experience to owners, investors and operators across the UAE, GCC and beyond.

Before Zeora

Zeora Hospitality exists because its two founders spent their careers inside restaurants, not around them.

Neither of them started with an inheritance or a shortcut. They started on the floor, built what worked, corrected what didn’t and kept going.

That range, from running a single independent kitchen to standardising operations across multiple sites, is the foundation Zeora is actually built on.

The founders

Both sides of the pass.

Gergely Szabo, Co-Founder and CEO of Zeora Hospitality
Gergely’s record
2009First parties, Budapest, at 17
2011Three event brands, 100+ events a year
2013Raktár Bár, co-founded
2014Napközi, co-founded
2015Bamba Marha Burger, co-founded
#4 World’s Best Burgers 2020
2016Raktár Beach and Raktár Klub open, Best Bar in Budapest
2017125,000+ guests, in one season
2019Hoppá! Bistro and Donna Mamma, co-founded
2021First Michelin Guide listing, Hoppá! Bistro
Late
2024
Zeora Hospitality, co-founded

Gergely Szabo

Co-Founder & CEO

Gergely co-founded and co-owns 13 restaurants in Budapest, building concepts from scratch and growing Bamba Marha Burger to 11 locations.

Gergely Szabo organised his first parties in Budapest in 2009, at 17 and still in high school. By 2011 he ran three event brands and more than 100 events a year. In 2013 he co-founded Raktár Bár, his first nightlife venue, then Napközi in 2014, the start of a career building hospitality businesses rather than advising on them.

In 2015 he co-founded Bamba Marha Burger, one burger bar that grew into an 11-location Budapest brand, ranked fourth worldwide in Big 7 Travel’s World’s Best Burgers 2020. By 2016 Raktár ran three venues, including Raktár Beach, a 2,000-capacity open-air site, and won Best Bar in Budapest at the Heineken Budapest Nightlife Awards. In 2017 Raktár Beach welcomed more than 125,000 guests in one four-month season. Running that volume alongside a growing restaurant brand taught him more about operations than any advisory role could.

In 2019 he co-founded two restaurants at different ends of hospitality: Hoppá! Bistro, elevated French-Hungarian dining, and Donna Mamma, a Neapolitan pizzeria and the second in Hungary to earn AVPN certification. Hoppá! Bistro was listed in the Michelin Guide five years in a row, from 2021 to 2025, and holds 4.9 / 5 on Tripadvisor (3,400+ reviews).

By 2022 he co-owned ten operating venues across casual dining, nightlife and fine dining, each with different economics, teams and failure points. He has opened 20 hospitality venues in all, and his businesses have served more than 5 million guests.

In 2021 Gergely entered the Dubai market, building between Budapest and Dubai. In late 2024 he co-founded Zeora Hospitality with Mark Towning, built on the belief that the best advice comes from people who’ve actually run the business, not studied it. He leads Zeora’s OPEN and market-entry work, grounded in having built this kind of business himself, more than once.

Read full bio of Gergely Szabo
Mark Towning, Co-Founder and COO of Zeora Hospitality
Mark’s record
1998McDonald’s, Bournemouth, UK
2012Operations Manager of the Year, franchise
8 restaurants, GBP 24m a year
2013Jones the Grocer, moved to Dubai
2015Regional F&B Manager, 9 UAE stores
2017BULL & ROO, General Manager of Operations
2019Freddy’s UAE launch, 3 sites in 4 months
2020Burger28, 3 restaurants, 3 cloud kitchens
2022UAE market entry, 2 restaurants in 3 months
2024A-Trade, AED 20m in 18 months
Late
2024
Zeora Hospitality, co-founded

Mark Towning

Co-Founder & COO

Mark has spent 20+ years running hospitality operations in the UK and UAE, from multiple McDonald’s outlets to casual dining and dark kitchens.

Mark Towning started at a McDonald’s franchise in Bournemouth in 1998, part-time while at college, and worked his way up to Operations Manager. He ran eight franchise restaurants with a combined turnover of GBP 24 million a year and more than 500 people, took four sites to 24-hour trading, growing their sales by 29% in six months, and was named Franchise Operations Manager of the Year in 2012.

In 2013 he moved to Dubai to run the UAE flagship of Jones the Grocer, restaurant and retail, with a team of 80. As Regional F&B Manager from 2015 he was accountable for the P&L of nine company-owned stores and sat on the executive committee. He grew wine and beverage sales by 19%, cut paper and packaging costs by 6.6% and wrote the franchise operations manuals. In 2017 he became General Manager of Operations at BULL & ROO.

In 2019, at TasteBuds Group, he launched Freddy’s Frozen Custard & Steakburgers, an established US brand, in the UAE: three sites in four months, scoring over 90% on the franchisor’s operations audits, then reopening through Covid-19 under rules that changed within 48 hours. At Burger28 he opened three restaurants and launched three cloud kitchen brands within 12 months.

In 2022 BB Investments brought him in to take a successful Hungarian burger brand into the UAE. He adapted its European model to UAE rules and opened two restaurants within three months. From 2024 he also built sales of Bunge Pro Cuisine cooking oils for A-Trade to AED 20 million in 18 months.

In late 2024 Mark co-founded Zeora Hospitality with Gergely Szabo to give UAE and GCC operators practical, numbers-led support. He leads Zeora’s FIX and RUN work. His strength is taking a concept that works somewhere else and turning it into a compliant, profitable operation in the UAE and GCC, built on 15 years of McDonald’s systems discipline.

Read full bio of Mark Towning

35+ yearsFrom independent kitchens to multi-unit restaurant operations and nightlife venues, our combined experience spans Hungary, the UK and the UAE.

Open, Fix, Run

Zeora exists for three moments
in a restaurant’s life.

  1. OPEN Before it exists

    The first is before it exists: an idea, a lease under consideration, a concept that needs testing against real numbers before capital goes in. We take that from a sketch to an opening night.

    Explore OPEN
  2. FIX When something isn’t working

    The second is when something isn’t working: margins that don’t add up, a team that isn’t performing, a concept that’s drifted from what made it work. We find out what’s actually wrong, then fix it.

    Explore FIX
  3. RUN When it works

    The third is when it works and the owner wants their time back, wants it run differently or wants out. We build the systems to run it better, take it over entirely or get it ready to sell.

    Explore RUN

Everything else on this site sits under one of those three.

What makes us unique

Same diagnosis. A different ending.

What actually sets Zeora apart isn’t a claim. It’s a structure. Most consultancies sell advice and walk away before finding out if it worked. We built Zeora around the opposite: Open, Fix, Run covers a business from before it exists through to the day someone else might run it, and the same team that diagnoses a problem is the one that can be asked to fix it or operate it.

That’s the practical difference. You’re not buying a report. You’re buying access to a team of specialists and a structure built to stay involved for as long as the work actually requires it, not just for the length of an engagement.

The typical approach

  1. Diagnose
  2. Recommend
  3. Hand over

The Zeora approach

  1. Diagnose
  2. Implement
  3. Operate

Zeora today

A core team in Dubai, led by the founders, with specialists chosen for each project. You get the right expertise for your project, not whoever happens to be on the payroll.

Founded
Late2024
Headquarters
DubaiUAE
Under contract
17Brands
See what we’re building now

Our values

Three values. No compromises.

How we work, how we make decisions and what clients can expect from us.

  • Dedication.

    We’re in it from the first conversation to the result.

    We’re hands-on in every project, from the first conversation to the day it opens or the day the numbers turn around. We don’t hand over a report and disappear. If we’re on a project, we’re in it.

  • Integrity.

    If a business isn’t worth saving, we say that too.

    We tell you what we actually find, not what’s easiest to hear. If a concept doesn’t work, we say so before you spend the money on it, not after. If a business isn’t worth saving, we say that too. Our advice doesn’t change depending on what we think you want from us.

  • Ownership.

    We’ve had our own money on the table.

    Gergely co-founded and co-owns 13 restaurants in Budapest. When we tell a client their rent-to-revenue ratio won’t hold, that’s not a benchmark from a report. It’s a number one of us has lived with. We built this company on the belief that the best advice comes from people who’ve had money on the table themselves.

Whatever Stage You’re At. Let’s Talk.

Opening something, fixing something or ready to hand it over. 30 minutes with Gergely or Mark, no charge, no pitch.